Policies

The diference between a License and a Policy is we get to enforce our policy and the government gets to enforce our license. Still, we can, and you can, use the government to legally enforce something in our policies below, because it’s a binding agreement between us and you.

While things here are generally light-hearted, like everything else on our platform, it’s legally binding (we checked, whew), so if it applies to you or what you’re doing, please take it seriously, because we certainly will.

Content requirements

SourceSynce has two platforms; the main platform, and Prime. Their content requirements are different. Both platforms require that you follow the EULA.

Main platform

SourceSync’s main platform is family-friendly. If you make your content public on SourceSync, you must follow this policy. SourceSync has no content policy for private content, but still, you must follow the EULA no matter what.

Generally, in 2020, we allow anything PG-13 on the main platform. However, the following is specifically not allowed:

  • Private parts.
  • Killing anything in reality (including animals).
  • Anything depicting something violent enough to cause people nightmares.
  • Anything explicitly sexual.
  • Anything with strong language (Generally, the 7 dirty words, but even if you say a private area in a certain way, there might be an issue; pretend a kid is watching).
  • Anything that is so sarcastic or so much of an inside joke that it has the potential to corrupt a minor.

Prime

Even if your content is not suitable for the main platform, you don’t need to use Prime if your content is private (behind a paywall or otherwise, and you have your own content policy in place).

Prime is only nessisary if your content is public and does not meet the content requirements for the main platform. However, to use our platform at all, you must follow the EULA.

Anyone using the Prime platform can expect to view mature content, and should be over 18. Prime isn’t specifically for adult content that is meant to show off naughty bits, but that kind of content is in fact allowed. Generally, Prime is where your content should go if you wouldn’t watch it with your kids in the room, however, in all cases at all times, your content must follow the EULA.

Examples of public content that would be allowed on Prime but not on SourceSync:

  • A violent movie or show.
  • A documentary about something overtly sexual, violent or harmful.
  • A podcast or series that uses really strong language.
  • An experimental film that might not be suitable for minors.
  • Anything showing private parts.

Again though, we stress that your content must follow the EULA.

End User License Agreement (ELUA)

By using anything on our platform, whether it’s free or not, public or not, beamed from mars or made in Texas, you agree to follow our End User License Agreement. It can change at any time, and we aren’t responsible for notifying you that it changed (however, you’ll be able to see a change log to see when things changed). If you violate something on here, we might flag your content, app, activation, etc. for review. You agree to abide by the rulings of our review board, even if it ends up being less than ideal for you to deal with, or costs you a trillion dollars. Fortunately, our rules are short, easy to understand, and pretty simple.

Don’t lie

Don’t sell things you aren’t able to provide. Don’t state something as fact when it’s not. Don’t represent yourself as something you aren’t (satire and jokes are fine, but outright lying and misleading is not).

Don’t steal

Don’t pirate other people’s content. Don’t pretend other people’s things are yours. Don’t drive other’s audience away without justification.

Don’t be mean

Don’t annoy or harm others on purpose. Don’t trick or mislead people. Don’t say or promote anything illegal, harmful or hateful. Don’t sell anything for lots of money that is worthless or close to it. Don’t bully or otherwise try to make people unhappy for things that are outside of their control. Don’t do things that make the world a worse place. Don’t abuse our policy. Don’t double-stamp a tripple-stamp.

Reporting EULA violations

If you think someone has violated the ELUA, please let the policy team know at [email protected]. Generally, we will respond the same day and either ask you more questions, or let you know what we decided. Please don’t abuse the process. That itself violates the EULA.

How we review EULA violations

Messages sent to our policy team are reviewed, usually the same day, by a team of up to 9 people (some people may be unavailable to participate). When we review reports, we will consider past reports and what was decided with them first, and tend to decide based on how past decisions were made. Every decision contains reasoning for why it was made, and which other reports were considered (sort of like our own mini justice system).

We may agree to release reasoning on your decision, prior decisions we considered, and and the reason we reached those decisions if you request them. These matters are not specifically considered private. However, because every issue can be unique, we certainly reserve the right to not release reasoning, prior considerations or anything else (generally though, we will if you ask).

Appealing a decision

Because nobody is perfect, everyone has a right to an appeal (unless you’ve been found to have abused our process, then you’re dead to us). If you appeal, generally, you will get a bit more attention, so please try to provide a bit more information so we can figure out what’s going on better.

If you just appeal without any more information, it will be automatically decided the same way previously, so don’t do that.

In certain cases, if you feel you have good reasoning, you have a right to a second, third, and further appeals. Generally, after the third appeal, we start to take it very, very seriously, so again, please don’t abuse the process, and please, help us help you.

Fair treatment

Throughout any review, you have the right to be respected and treated fairly. If you feel anyone is treating you unfairly, please contact someone within the company on the team page (preferably someone in a department you feel knows more about your issue), let us know what EULA report it’s regarding, and let us know what happened. We will be happy to assist.

Privacy

We don’t share your personal information, you do. It’s not even something our platform allows. Nothing about you is shared with anyone, ever, unless you decide to specifically share it.

Right to be forgotten

We respect your right to be forgotten. Ain’t nobody got time for privacy leaks! We don’t use 3rd party cookies, for any reason, ever. 🍪

We let you see absolutely everything we collect about you, and allow you to update, modify, delete or add anything at any time, because the only reason we’re collecting it in the first place is for you. ❤️

In fact, unless you specifically authorize the release of your personal information (i.e. to auto-fill a checkout process, a survey you’re interested in, or something similar), your personal information will NEVER be bought, sold, traded, or anything similar.

Most people don’t want to know personal details about you, they only want to know what sells well, or what type of person is interested in things. Our number one goal as a company is to keep personal information separate from general information. We believe there is absolutely no reason to track people without their knowledge, or track them in order to harm them or annoy them in any way.

We take this policy very seriously, so if you’ve been to a link that violates this in any way, we want to know about it. Please contact us at [email protected] and let us know what’s going on.

Company Agenda

Source Digital declares the following agenda and to always use it to guide our actions and direction in the community

Experience first

We want people to enjoy our platform and make them feel happy.

Don’t be annoying

We don’t want to annoy you, and we don’t want you to use us to annoy others.

End advertizing

It’s time to stop.

We feel ads are an outdated technology that makes people pay people to annoy other people. Ads are a 100+ year old way that tries to connect products to people that actually want them. It doesn’t work very well. There are better ways. 💯

Make the world a better place

We are going to shoot 🌈 and 🦄 where ever they will fit!